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Coronavirus (COVID-19) Updates

We Remain Ready to Serve You!

Due to the current circumstance and health and well-being of our staff and clients, our three offices will have limited to no public access. However, we still fully intend to assist the best we can via phone and email.

Our goal is to maintain current levels of communication with warriors and partners without further compromising the health of our community. We fully understand that widescale pandemics can cause isolation and create feelings of uncertainty. Please call 864-520-2073 or email if you have a general question or would like to speak with a staff member.

Connect with Your Warrior Advocate

If you are already connected with our organization, please contact your assigned UWS Warrior Advocate if you need support or have a scheduled appointment.

UWS Warrior Advocates each work specific counties and can be reached by email or phone (below). If they are unable to get to the phone, please leave a voicemail. They will either receive it on their phone or in their email and will return your call as soon as they can.

Our UWS Warrior Advocates are as follows:

The UWS Director of Warrior Advocacy James Mulak can be reached at or 864-520-2073 ext. 106.


If you need information about an upcoming event, please contact Catherine Pelicano at or 864-520-2073 ext. 104.

For Our Donors

If you are interested in more information about our plans for upcoming fundraising events, such as the Cliffs or BBWE at Top Golf, contact Theresa Thompson at or 864-520-2073 ext. 107.

Organizations like Upstate Warrior Solution depend on fundraising events and individual donations to sustain our work in the community. We are continuing to serve our veterans and their spouses through this pandemic, and we know many in our warrior community will feel the strain of this situation acutely. Your ongoing and generous support during this time will be more important than ever. Donations can be made here.

A Letter From Our Leadership

March 18, 2020

To:       Upstate Warriors, Families, and Community Partners

From:   Upstate Warrior Solution Leadership

Re:      COVID-19 Response Plan

We want to convey our intent for response to the COVID-19 pandemic and let each of you in our community know our plans for the coming weeks. Our leadership team has two primary areas of focus, and full efforts are already in place to execute the following:

  1. 100% contact to our Upstate warriors and their families – Over the next 60 days, our team plans to contact each of our 7,300 warriors we have supported over the past eight years. Our goal is to check on their well-being and ensure we have contact with them personally and with their families. This is our top priority as we stand ready to support you who have served our community in uniform and those who may have unique challenges in the days ahead.
  2. Maintenance of community partner work schedule and updates – We are able to serve because our committed community partners are providing services across the Upstate to our warriors. Our team is actively working to maintain contact with each of our key partners, including the VA, to ensure we know their working hours and scheduling nuances. We will continue to be an active link between our warriors and community partners and ask each of our partners to share updates with our team as well.

We plan to focus on the tasks above in order to provide coordinated services to our Upstate warriors and their families, despite the challenges of the virus. We have also taken the following steps to support this work and take care of our staff and volunteers:

  1. The UWS team will for the most part be working remotely.
  2. As such, UWS offices are for appointments only.
  3. All community events taking place over the next 45 days are cancelled or rescheduled.

Please let us know if we can serve you and your family in any way. Our team can be reached at or 864-520-2073. Our website and Facebook page will also have our advocates’ specific contact info listed for each of our Upstate counties. Thank you for partnering with us to make the Upstate a wonderful home for our warriors and their families, and our team is standing by to support during this challenging time.

Mastin M. Robeson

Chair, Board of Directors

MajGen, USMC (Ret)

Charlie Hall



Mental Health Resources

As always, free crisis lines are great resources to use when you need someone to listen, you are looking for resources, or you are in a crisis. All helplines are free and available 24/7:

  • Disaster Distress Helpline: 1-800-985-5990 | Text TalkWithUs to 66746
  • CRISISline: 864-271-8888 | Text CRISISLINE to 839863
  • Veterans Crisis Line: 1-800-273-8255 then press 1 | Text 838255
  • National Suicide Prevention Lifeline: 1-800-273-8255

See our COVID-19 Mental Health Resources page for more COVID-19 information.

Virtual Screening

The Medical University of South Carolina (MUSC) has set up a virtual screening clinic. This is a FREE screening if you feel you have COVID-19 symptoms (fever, trouble breathing, cough). If you have these symptoms, you will be able to speak to a healthcare provider to talk about next steps. Just enter the code “COVID19” when you log into MUSC.Care.

Employment Resources

During this time of economic strain, we will continue to connect our warriors and their spouses to employment opportunities in the Upstate. Please see our Employment Opportunities page for more information.